Customer Experience (CX) AI Assistant
Deliver exceptional customer experience with self-service solutions
Why Our CX AI Assistant?
Empower Customers to serve themselves Anywhere, Anytime
24/7 Customer-Service on Any Device
Premium service and treatment to every Customer
Eliminate support team Burnout
Service Desk Productivity at Unimagined Level
Increase Customer Retention and Loyalty
Improvement in CSAT & ESAT
Save 75% Cost
$3 - $4 Savings for Every $1 Spent
Equipped with Conversational AI, Unsupervised NLP, state-of-the-art RPA, and Knowledge Management, Turabit Assistant, improves customer experience dramatically.
Enriched understanding of the industry
Take advantage of Turabit’s built-in industry understanding and context-driven conversational resolutions for verticals across Logistics, Retail, Healthcare, Managed Service providers, and Tourism.
Dynamic Knowledge Base
Connect with multiple and disparate knowledge bases across various resources that build a knowledge base dynamically to resolve support requests in a unique way for your customers.
One interface, Multiple Reach
The customer need not go through multiple hoops or platforms and transfer across the departments. Instead, our AI Assistant connects with various enterprise application systems using APIs and assists a user on a communication channel of his choice.
Turabit IVR offers customers an NLP and AI-Driven conversational experience to resolve support requests autonomously over the phone. We can seamlessly integrate with your existing IVR applications to give a significant boost in reducing call volumes.
Do not let miss engagement with any customer and capture leads to increase business and revenue.