ITSM AI Assistant – Per Year

$3,410.00 / 1 year

The Service Desk AI Assistant is designed to simplify the resolution of IT issues that employees encounter. Traditional approaches, such as creating an IT ticket, emailing the team, or calling the Service Desk from different departments, can be cumbersome and time-consuming for employees who need assistance.

AI Assistant addresses this issue by providing a single point of contact for employees to resolve all their problems. It employs cutting-edge technology to engage with employees, comprehend their service requests, and promptly resolve any IT-related issues.

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Description

Service desk AI assistant product aimed at simplifying workplace operations and enhancing productivity. Our AI assistant boasts a wide range of functions that can assist organizations in various ways.

The onboarding module makes the hiring process very easy. With a few clicks, organizations can initiate background checks, verify candidate information, and set up employee accounts. Similarly, our offboarding module allows organizations to terminate employees and revoke their access to sensitive data and software.

Software management and user management modules offer complete control over the software used in the organization. From installation to updates, our software management module automates the entire process. With our user management module, organizations can add, delete, and modify user accounts, and assign specific roles and permissions.

The Outlook support and email & DL management modules ensure that the employees can communicate effectively and efficiently. Our software integrates seamlessly with Microsoft Outlook, providing users with instant access to their email, contacts, and calendar. With our email & DL management module, organizations can manage distribution lists, control email spam, and prevent data breaches.

Our system performance improvement module optimizes computer systems, improving performance, and reducing downtime. This module includes features such as disk cleanup, defragmentation, and registry cleaning, ensuring that systems run smoothly at all times.

In conclusion, our product is the perfect solution for any organization looking to streamline their HR and IT processes. With our comprehensive suite of features, you can manage your employees, software, and systems, all from one convenient platform.