
Service Desk AI Assistant
- Currently, most organizations have their support processes and teams to resolve Service Desk issues. In most cases, employees raise an IT ticket, e-mail the team, call the Service Desk team, and then wait for help.
- But rather than dealing with multiple systems and a long wait, employees want a single place to resolve every issue right away. That is where our TuVA - Service Desk AI Assistant comes into the picture. TuVA interacts with employees to understand service requests and IT issues and resolve them within seconds.