University AI Assistant to Answer Student Queries

University AI Assistant

A virtual self-service assistant for colleges and universities

About University AI Assistant

Are you an educational institute that receives 1000s of inquiries on your e-mail, phone and becoming challenging to address all the queries within the time?
If yes, our AI Assistant can be handy to address students’ inquiries on the Admission Process, Course Details,
Fees Details, Placement Details, Financial Aid, Career Services, HR, Student Affairs, Dorms, and many more in a fraction of sections. This can save teachers and the administrative team valuable time and work on more creative and priority tasks.

Why Our University AI Assistant?

To answers students’ questions day and night and make your student support service responsive, productive, and efficient.

Conventional support

Limited time (9 to 5 only)
Wait time (minutes to hours)
No choice or limited channel choice
Vary service from representative to representative
No or limited Analytics
High support cost
Frustrated students because delay in response
Frustrated staff working on repetitive, mundane issues and long hours
Ineffective evaluation of student service

TuVA – University AI Assistant

Anytime – 24 x 7
Instant response/resolution (seconds)
Multiple Omni Channel to choose from
Webchat, Mobile chat, MS Team, Email, Ticketing system
Consistent service, consistent resolution
Advance AI Analytics for better decision making
75% cost savings
Empowered students - 24x7 and instant resolution
Empowered staff focusing on complex or more valuable initiatives
Semantic analysis based efficient feedback system

Let’s Connect

Featured Capabilities

End-to-end virtual support solutions for your education institution.

Career Assistant

Assists students in career selection, personality assessment, resume/cover letter/interview preparation, getting internships, co-op programs, and jobs. Assists employer with automatic shortlisting students based on skills and placement drive registration.

Admission

Our AI Assistant assists with the admission process by filling out application forms, finding program details, questions regarding tuition costs, deadlines, and enrollment procedures.

Financial Aid

University AI Assistant supports students applying for scholarships, work-study, grants, and loans as refunds, tuition payments, and other campus-specific procedures.

Online Programs

Promote your online programs and additional services through our AI assistant as it gives information to potential students about relevant courses. An assistant helps with lead generation through outreach campaigns and message broadcasting.

HR, Student Affairs, Housing & many other supports

Easily Customizable for any department to provide the most popular, relevant, and up-to-date information requested by students by integrating with various University CRM, ERP, or HRM systems to pull data or perform operations for students.

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